1. we have international busniess department, offering professional replies in time;
2. we have OEM service, could soon offer quotation based on customerized requirements;
3. we have people in factory who specailly work with sales, enabling us answering and solving issues very fast and reliabl, like sending some samples, taking HD photos, etc;
1. we have professional after-sale service team, aiming at dealing with all possible problems for our customer soonest and properly, including compensation and refund, etc;
2. we have sales that will regular send our new models to our customers, and also new signs appeared in their markets based on our data;
3. we pay much attention to product quality and business situation of our customers, and would help them to do their busniess well.
Q1: Are you trading company or manufacturer ?
A: We are factory and have established an imp. & exp. company as well.
Q2: How long is your delivery time?
A: Generally it is 10-15 days if the goods are in stock. or it is 25-35 days if the goods are not in stock, it is according to quantity.
Q3: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample. For the first sample, you need to pay for it. But if you place real order, we will refund you the charge.
Q4: What is your terms of payment ?
A. Payment<=1000USD, 100% in advance.
B. Payment>=1000USD, 30% T/T in advance ,balance before shippment.